Terms, Payments, Agreements
Terms & Conditions
The clients may continue to use the purchased images unlimited times for as long as they like without paying additional royalty fee, providing that it is directly related to promotion or advertising of the original company. The purchased photos may not be transferred or re-sold to a third party without prior written permission.
In keeping with current industry standards and copyright law, commissioned images remain the copyright of YiChen Chiang Photography. This protects the interests of the photographers, against subsequent reproduction or distribution of the images beyond their initial agreed use. When needed, other usage not specified in the agreement may be subject to an additional fee.
Photographer YiChen Chiang retains the right to display graphics and other web content elements as examples of her work in her portfolio and as content features in other projects. However, if Clients wish Photographer not to display their purchased images in any way, please inform Photographer and Photographer will not share any of the images for a certain period as agreed in writing.
Non-refundable Deposit 40%
Project <$200 requires a full advanced payment prior to the photoshoot
Full payment is due on photos/project completion
Paypal or Credit cards: *Additional 3.5%-4%, depending on the total, will be added on your invoice to cover the transaction fee, based on Paypal 2021 fee calculator 3.49$+0.49. If you mind this extra fee, please consider using other payments. Otherwise, this is the fastest way besides cash.
Direct Deposit (2-3 BUSINESS days to process/clear the payment)
Checks (2-3 BUSINESS days to process/clear the payment)
NOTE: The time for a payment to process and clear may affect when you will receive the final images. Please take this into your consideration and plan your timeline accordingly.
Normal Turnaround Time: 7 BUSINESS days or faster whenever possible upon receiving the Products, the Props (if any), and the Deposit. Turnaround for larger and detailed projects, outdoors, creative, videos/motion graphics depends on the work complexity. The final works without watermarks will be released for download within 24 hours when Photographer receives payment in full and the payment is cleared.
Image Orientation/ Aspect Ratio/ Size/ Resolution: Default, for digital e-commerce: Square, 1:1, 1080x1080 pixels. Find out what photo size you may need HERE. Or please provide your needs for customization.
Image Usage/license: Default: Royalty Free with unlimited digital use. Other usage such as used on prints/magazines/newspaper/posters/public signage, please contact Photographer for an estimate. Please also read the first part "Terms & Conditions" for the ownership of the photographs.
Image Delivery: JPEGs in a private and secure gallery. Final works without watermarks will be released only when the payment is received in full and cleared.
Image Quality: The photos are in high quality, every little defect will show. Please provide NEW products that are in great condition for photoshoot, examine and avoid any imperfection (damaged/off centered/"waved" labels, uneven print/discoloration, dent, scratch, scuffs, and etc. Please pick the best samples for photoshoot to minimize possible post production cost. Photographer will retouch minor defects and is not required to perform deep cleaning for free.
Post-production: A. Basic: Retouching software to optimize the exposure and color, to remove minor imperfection B. Advanced, extra fee: Depending on the project complexity and photoshop intensity
Image proof for PREMIUM creative/lifestyle photos: please mark Star on your final favorites within 2 days upon images delivered and notify Photographer of completion.
Reshoot: Clients are kindly asked to provide art direction/guidelines or sample images to tell Photographer how they want the photos look like or composed. If there is no specific information provided prior to the photoshoot, the backdrop/surface/lighting/styling would be at Photographer's choice and Clients lose the right to ask for reshoot. Reshoot is only applicable when there is a clear art direction and if Photographer fails to follow the direction.
Request for any change after the invoice is issued may be subject to an additional charge
Products Return: If Client wish to retrieve the products after photoshoot, please arrange a date/time to pick up the products. Alternatively, please include 1) Prepaid Return Shipping Label, 2) a small service fee $10 on invoice (waived if total purchase amount is >$500); Photographer will help pack in the original box with care and drop off at USPS or UPS. However, Photographer is not hold responsible for the integrity of the products nor the package for shipping. Due to the limited tight space, the items will be stored in the room temperature at Photographer's up to 30 days unless a new project is agreed. Thank you for your understanding.