Terms & Conditions

 

The clients may continue to use the purchased images unlimited times for as long as they like without paying additional royalty fee, providing that it is directly related to promotion or advertising of the original company. The purchased photos may not be transferred or re-sold to a third party without prior written permission.  

In keeping with current industry standards and copyright law, commissioned images remain the copyright of YiChen Chiang Photography. This protects the interests of the photographers, against subsequent reproduction or distribution of the images beyond their initial agreed use. 

 

Photographer YiChen Chiang retains the right to display graphics and other web content elements as examples of her work in her portfolio and as content features in other projects. However, if Clients wish Photographer not to display their purchased images in any way, please inform Photographer and Photographer will not share any of the images for a certain period as agreed. 

Payment is due within 3 Business days of photos delivery

Accepted:

  1.                 (Recommended), be minded that it usually takes 2 business days to go to Photographer

  2. Paypal (Additional 3%+$0.5 will be added on your invoice to cover the transaction fee. If you mind this extra fee, please consider using Veem.) 

  3. Cash 

Agreements:

  1. Normal Turnaround Time: 5 Business days upon receiving the products, or faster. The final works without watermarks will be released for download within 24 hours when Photographer receives payment in full.

  2. Image Delivery: Private and secure gallery. Final works can be dropped at Google Drive or Dropbox

  3. Reshoot: Clients should provide art direction/guidelines or sample images to tell Photographer how they want the photos look like or composed. If there is no specific information provided prior to photoshoot, the backdrop/surface/lighting/Styling would be at Photographer's choice and Clients lose the right to ask for reshoot. Reshoot is only applicable when there is a clear art direction and if Photographer fails to follow the direction.  

  4. Image Quality: The photos are in high quality, every little defect will show. Please provide NEW products that are in great condition for photoshoot, examine and avoid any imperfection (damaged/off centered/"waved" labels, uneven print/discoloration, dent, scratch, scuffs, and etc. Please pick the best samples for photoshoot to minimize possible post production cost. Photographer will retouch minor defects and is not required to perform deep cleaning for free. 

  5. Image proof for creative/lifestyle photos: please mark Star on your final favorites within 2 days upon images delivered and notify Photographer of completion. 

  6. Request for any change after the invoice is issued may be subject to additional charge 

  7. Product Return: If Client wish to retrieve the products after photoshoot, please arrange a date/time to pick up the products. Alternatively, please include 1) Prepaid Return Shipping Label, 2) service fee $10 on invoice (waived if total purchase amount is >$500); Photographer will help pack in the original box with care and drop off at USPS or UPS. However, Photographer is not hold responsible for the integrity of the products nor the package for shipping. Due to limited tight space, the items will be stored in room temperature at Photographer's up to 14 days unless new project is agreed. Thank you for your understanding.